Most ISOs are built on the foundation of a successful and productive sales force. But as they grow, many struggle to build an effective and efficient operational back office to adequately support those sales.
On Payments Ground Game, we go under the operational hood of payments ISOs. Let’s take a deep dive into the operational tactics you can use to strategically scale performance and the bottom line of your ISO.
Hosted by
15
October 1, 2024•00:49:37
In this episode, hosts Kevin & Elaina Smith are joined by special guest, Ken Musante, Founder and President of Napa Pa...
14
September 16, 2024•00:39:52
In this episode, hosts Kevin and Elaina Smith dive deep into the transformative power of technology in the payments ecosys...
13
July 1, 2024•00:40:42
In this episode, hosts Kevin and Elaina Smith welcome payments industry marketing leader, Rebecca Walden. We address crit...
12
May 14, 2024•00:28:47
In this episode, hosts Kevin and Elaina Smith unravel the complexities of Acquiring Bank Identification Numbers (BINs) and...
11
April 30, 2024•00:47:29
On this episode of Payments Ground Game, hosts Kevin and Elaina Smith are joined by guest, Billy Boozer, the new CTO at Se...
10
April 17, 2024•00:49:33
In this episode, we delve deep into the core of what makes a business thrive. Join us as we unpack the journey of Ryan...
9
March 28, 2024•00:38:11
In this episode of Payments Ground Game, we welcome John McCormick, a seasoned industry connector who played a pivotal rol...
8
March 22, 2024•00:31:38
In this episode of Payments Ground Game, hosts Kevin & Elaina Smith are joined by a special guest, James Shepherd, a w...
7
January 22, 2024•00:30:32
In this episode of Payments Ground Game podcast, hosts Kevin and Elaina Smith explore the rugged terrain of long-term stra...
6
November 29, 2023•00:21:40
In this episode, hosts Elaina Smith and Kevin Smith take a close look at the crucial component of sales strategy: customer...
5
November 13, 2023•00:31:13
4
October 30, 2023•00:36:01
In today's episode, we'll be exploring the concept of risk in merchant services. Why do applications get declined in und...
3
October 16, 2023•00:19:39
One common misstep for ISOs is trying to manage too many processing relationships. While having diversification is importa...
2
October 6, 2023•00:16:07
Hosts Elaina Smith and Kevin Smith dive into the world of operational improvements for ISO owners. In this episode they ...
1
September 21, 2023•00:30:00
As entrepreneurs in the payments industry, we've experienced the highs and lows of building and r...
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