Most ISOs are built on the foundation of a successful and productive sales force. But as they grow, many struggle to build an effective and efficient operational back office to adequately support those sales.
On Payments Ground Game, we go under the operational hood of payments ISOs. Let’s take a deep dive into the operational tactics you can use to strategically scale performance and the bottom line of your ISO.
Hosted by
15
October 1, 2024•00:49:37
In this episode, hosts Kevin & Elaina Smith are joined by special guest, Ken Musante, Founder and President of Napa Payments and Consulting. W...
14
September 16, 2024•00:39:52
In this episode, hosts Kevin and Elaina Smith dive deep into the transformative power of technology in the payments ecosystem. We explore how to l...
13
July 1, 2024•00:40:42
In this episode, hosts Kevin and Elaina Smith welcome payments industry marketing leader, Rebecca Walden. We address critical issues plaguing cur...
12
May 14, 2024•00:28:47
In this episode, hosts Kevin and Elaina Smith unravel the complexities of Acquiring Bank Identification Numbers (BINs) and their pivotal role in t...
11
April 30, 2024•00:47:29
On this episode of Payments Ground Game, hosts Kevin and Elaina Smith are joined by guest, Billy Boozer, the new CTO at Secure Bancard. Billy sh...
10
April 17, 2024•00:49:33
In this episode, we delve deep into the core of what makes a business thrive. Join us as we unpack the journey of Ryan O'Leary, owner of SONA,...
9
March 28, 2024•00:38:11
In this episode of Payments Ground Game, we welcome John McCormick, a seasoned industry connector who played a pivotal role in establishing the So...
8
March 22, 2024•00:31:38
In this episode of Payments Ground Game, hosts Kevin & Elaina Smith are joined by a special guest, James Shepherd, a well known industry exper...
7
January 22, 2024•00:30:32
In this episode of Payments Ground Game podcast, hosts Kevin and Elaina Smith explore the rugged terrain of long-term strategies and goal setting....
6
November 29, 2023•00:21:40
In this episode, hosts Elaina Smith and Kevin Smith take a close look at the crucial component of sales strategy: customer acquisition cost. They ...
5
November 13, 2023•00:31:13
In this epi...
4
October 30, 2023•00:36:01
In today's episode, we'll be exploring the concept of risk in merchant services. Why do applications get declined in underwriting? Why do merc...
3
October 16, 2023•00:19:39
One common misstep for ISOs is trying to manage too many processing relationships. While having diversification is important, spreading thin often...
2
October 6, 2023•00:16:07
Hosts Elaina Smith and Kevin Smith dive into the world of operational improvements for ISO owners. In this episode they tackle five key areas th...
1
September 21, 2023•00:30:00
As entrepreneurs in the payments industry, we've experienced the highs and lows of building and running an Independent Sa...
Secure Bancard is a registered ISO of
Synovus Bank, Columbus, GA.
American Express may require separate approval.
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